Grand Velas Riviera Maya

Playa del Carmen, Riviera Maya and Tulum · Welcomes all ages · All-inclusive

One of the highest-end all-inclusives in the region, with multiple Michelin-caliber restaurants included in the rate rather than charged as upcharges. Priced accordingly, this is the property to book when you want the best version of all-inclusive, not the cheapest.

VacationPro editorial summary.

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Strengths

  • Standout for food (VacationPro rating).
  • Standout for rooms (VacationPro rating).
  • Guest reviews average 96/100 from about 6,997 reviews.
  • Has a kids club.

Tradeoffs

  • Less of a standout for value.
  • Not included: airport transportation extra.
  • Not included: Cocina de Autor no-show fee.

Best for

Travelers who want an easygoing all-ages resort, with strong food and rooms.

Skip it if

You want nightlife and a busy pool scene.

The facts

Age policy
Welcomes all ages
Airport transfer
About 35 to 45 min from CUN
Rooms
About 539
Restaurants
8
Kids club
Yes
Water park or splash area
No
Beach swimming
Not confirmed

Beach: Private beach; snorkeling and diving offered. No official description of swimming conditions.

Notable features

  • Swim-up bar
  • Kids club
  • Teen club
  • Spa
  • Plunge pool rooms
  • Accessible rooms
  • Guaranteed connecting rooms

Notable inclusions

  • 24-hour room service
  • kids club and teens club
  • Michelin-starred Cocina de Autor on site
  • non-motorized water sports

Important exclusions

  • airport transportation extra
  • Cocina de Autor no-show fee

VacationPro ratings

Our editorial assessment, last reviewed 2026-09-22. Not a guest review score.

Guest reviews: 96/100 from about 6,997 reviews (average of TripAdvisor, Google, Costco and Expedia, via the community resort guide).

the beach
Strong
food
Standout
pools
Not rated yet
rooms
Standout
nightlife and entertainment
Not rated yet
value
Average
family amenities
Not rated yet

Price context

Upper price range for the area (our estimate). Check current rates.

Choosing a room

Entry-level rooms usually share the same inclusions. Higher categories can add views, swim-up access, or club-level perks, so ask what each category includes before paying more. Families should check each category's maximum occupancy.

Sources

Facts checked 2026-10-23 against official resort sources. Anything marked not confirmed is something to ask about before booking.

Official location page says 38 miles / 35 minutes from CUN; another Velas FAQ says 45 minutes, hence range. Official pages list 8 restaurants (Piaf, Azul, Frida, Bistro, Chaka, Sen Lin, Cocina de Autor, Lucca), though one Velas page lists only 7. Whether Cocina de Autor carries a surcharge for guests was not confirmed; only a no-show fee is stated. No water park; the Water Journey is a spa hydrotherapy circuit, not slides.

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